Privacy Policy

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   Effective Date: 1st Dec 2024

1. Introduction
Welcome to Gemba Coworks (“we,” “our,” “us”), a coworking space provider based in New Delhi, India. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us in any way.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our services.

2. Information We Collect
We may collect the following types of information:

2.1 Personal Information

• Name, email address, phone      number, and other contact details.
• Business information, such      as company name, job title, and industry.
• Payment information,      including credit/debit card details or bank account information (processed      through secure third-party payment gateways).
• Government-issued      identification (e.g., Aadhaar, PAN, or passport) for verification      purposes.

2.2 Usage and Technical Information

• IP address, browser type,      operating system, and device information.
• Website usage data, such as      pages visited, time spent on the site, and clickstream data.
• CCTV footage and access logs      for security purposes within our coworking premises.

2.3 Other Information

• Feedback, reviews, or survey      responses.
• Information provided during      events, workshops, or networking sessions hosted by us.

3. How We Use Your Information
We use your information for the following purposes:

• To provide and manage      coworking services, including membership plans, workspace access, and      amenities.
• To process payments and      maintain billing records.
• To communicate with you      about your membership, updates, promotions, and events.
• To improve our services,      website, and customer experience.
• To ensure the security of      our premises and prevent unauthorized access.
• To comply with legal      obligations and resolve disputes.

4. How We Share Your Information
We may share your information in the following circumstances:

• Service Providers: With third-party      vendors, contractors, or partners who assist us in providing services      (e.g., payment processors, IT support, or security services).
• Legal Requirements: When required by law,      regulatory authorities, or to protect our rights, property, or safety.
• Business Transfers: In the event of a      merger, acquisition, or sale of assets, your information may be      transferred to the new entity.
• With Your Consent: For any other purpose      with your explicit consent.

5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.

7. Your Rights
Under applicable laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (if applicable), you have the following rights:

• Access: Request a copy of the      personal information we hold about you.
• Correction: Request corrections to      inaccurate or incomplete information.
• Deletion: Request deletion of      your personal information, subject to legal obligations.
• Withdraw Consent: Withdraw consent for      specific processing activities.

To exercise these rights, please contact us at [insert contact email].

8. Third-Party Links
Our website or communications may contain links to third-party websites or services. This Privacy Policy does not apply to such third parties, and we are not responsible for their privacy practices. Please review their privacy policies before providing any information.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Gemba Coworks
Address: Basement Floor, E-274 Greater Kailash II, New Delhi, India
Email: connect@gembacoworks.com
Phone: +918527007870

Thank you for trusting Gemba Coworks with your personal information. We are committed to protecting your privacy and providing a safe and productive coworking environment.